Emergency Services: 000
Police Assistance (non-emergency): 131 444
Counselling & Crisis Services
Phone: 1800 737 732.
Provides 24 hour phone counselling for those who have experiences sexual assault or domestic and family violence. This service is also available for family and friends of those affected by sexual assault or domestic and family violence.
Phone: 13 11 14
Provides telephone counselling for anyone in a personal crisis or thinking about suicide. Online support chat is also available from 7pm-4am every day.
Phone: 1800 184 527
Provides phone and online chat counselling and referrals for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI). The service is available from 3pm to midnight every day.
Phone: 1800 55 1800
Provides phone and online chat counselling for kids and teens.
The Human Rights Commission can investigate complaints regarding sexual harassment and discrimination at universities, and attempts to resolve complaints through conciliation.
Ph: 1300 656 419
STATE AND TERRITORY SERVICES
Australian Capital Territory
Canberra Rape Crisis Centre: provides free counselling via phone (6247 2525) and face to face. Also provides support for getting medical attention and making statements to the police etc.
Service Assisting Male Survivors of Sexual Assault: provides free counselling via phone (6247 2525) and face to face, as well as referrals and information about sexual assault.
The Nguru Program: provides culturally appropriate counselling for members of the Aboriginal and Torres Strait Islander community that have experienced sexual assault, and their families.
Forensic and Medical Sexual Assault Care at Canberra Hospital: provides 24 hour medical help and forensic examinations following sexual assault, as well as referrals for counselling.
Domestic Violence Crisis Service: provides a number of services for those suffering from domestic violence, including a 24 crisis line (02 6280 0900).
Youth Law Centre ACT: provides free legal advice for young people.
Women's Legal Centre ACT: provides legal advice to women, including over the phone (02 6257 4499).
ACT Human Rights Commission: accepts complaints about sexual harassment and discrimination at educational institutions. The Commission may attempt to resolve the complaint through conciliation. Potential complaints can be discussed with Enquiries Officers by email or phone (02 6205 2222).
ACT Ombudsman: investigates complaints about public education providers in the ACT (including ANU, CIT and UC). Complaints can be made about actions and decisions of universities that were wrong, unjust, unlawful, discriminatory or unfair. Following an investigation, the Ombudsman can make recommendations to education providers, including that a different action is taken or a procedure is changed.
New South Wales
NSW Rape Crisis: provides 24 hour online and phone (1800 424 017) counselling for those affected by sexual assault.
NSW Health Sexual Assault Services: a network of 55 specialist services throughout NSW delivered by Local Health Districts and available 24 hours. They provide crisis and ongoing counselling, medical and forensic services and court support.
NSW Police: information page about making a report of sexual assault.
Women's Legal Service NSW: provides legal services to women in NSW, including over the phone (1800 801 501).
LegalAid NSW: provides means tested legal advice, including over the phone (1300 888 529).
NSW Ombudsman: accepts complaints about most public universities in NSW. Complaints can be made about maladministration on the part of the university, including the fairness of decisions or flawed university policies and procedures. The Ombudsman can, amongst other things, recommend that universities change a decision or a policy.
Anti-Discrimination Board of NSW: investigates complaints about sexual harassment and discrimination in educational institutions. The Board may attempt to resolve the complaint through conciliation.
Ruby Gaea: provides free counselling to support women and children who have experienced sexual assault. Call 8945 0155 to talk to them about the service.
Sexual Assault Referral Centres: SARC services are located in Darwin, Katherine, Tennant Creek and Alice Springs. They provide counselling for all survivors, support through the legal process, and support and counselling for family and friends of survivors. The Darwin and Alice Springs SARCs also provide 24 medical assistance for recent sexual assaults.
Sexual Assault Helpline: provides telephone support and counselling (1800 010 120) to anyone who has been sexually assaulted or abused, and to anyone who is concerned or suspects someone they care about might have been sexually assaulted or abused.
Queensland Health Sexual Assault Services: provides a number of sexual assault services throughout Queensland that provide different services including counselling, self-help groups, advocacy, and medical support for recent sexual assaults. Some services provide support for all survivors, while others provide specific services for women with intellectual disabilities, male survivors of sexual assault, immigrant and refugee women, or Aboriginal and Torres Strait Islander women.
Yarrow Place: provides 24 hour medical and counselling services for recent sexual assault, professional counselling for recent and past sexual assault, medical support, collection of forensic evidence and support groups.
Respond SA: provides information and resources for people who have been affected by childhood sexual abuse, including adults survivors, friends and family. Resources include a register of skilled practitioners who are able to provide therapeutic services to adult survivors of child sexual abuse.
Sexual Assault Support Service: provides 24 hour crisis support and counselling (6231 1817).
Laurel House: provides services to survivors and their families and friends in North and North West Tasmania. Services provided include face-to-face and phone counselling, a 24 hour crisis service (1800 697 877), support through the forensic/medical profess, information and support through the legal process, and outreach to rural areas.
Sexual Assault Crisis Line: an after-hours telephone crisis counselling service for survivors (1800 806 292). The service also provides support and information to non-offending family and friends.
Regional Centres Against Sexual Assault: provide services including counselling for survivors in various areas across Victoria.
Sexual Assault Resource Centre: provides a 24 hour emergency line (1800 199 888), medical care and forensic examinations for people who have been sexually assaulted in the past two weeks, and counselling for all survivors.
Waratah Support Centre: provides counselling and other support for survivors aged thirteen or over from Bunbury and the South West Region. The service includes 24 hour crisis response (1800 737 732).
More resources coming soon...